Fix problems with the Start menu

If you still can’t fix your problem with the Start menu, try signing in with an administrator account. To see which account you’re signed in with:

1. Select Start .

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2. Right-click your profile image or name.

3. Select Change account settings. If you see “Administrator” near your name, then you’re using an administrator account.

If you aren’t using an administrator account and you don’t have one, you can create an account and set it as an administrator account.

Create the new administrator account

1. Press the Windows logo key + I.

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   Select Accounts > Family & other people (or Other users , if you’re using Windows 11 Enterprise).

3. Under Other users , select Add someone else to this PC or Add account.

4. Provide the requested info and follow the prompts to create the account.

Make the new account an administrator account

1. Under Family & other people (or Other users , if you’re using Windows 11 Enterprise), choose the account you created, and then select Change account type.

2. Under Account type, select Administrator > OK.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account.

To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC, selecting OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts. You can then copy and paste your files from the old account folder to similar locations in the new account folder. Or if you prefer, you can upload your files from your old account to OneDrive, and then sign into the new account and download the files from OneDrive.

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If the problem still isn’t fixed, try deleting your old administrator account

1. Press the Windows logo key + I.

2. Xem thêm : Cách copy sheet từ file này sang file khác giữ nguyên định dạng

   Select Accounts > Family & other people (or Other users , if you’re using Windows 11 Enterprise).

3. Under Other users, select the old administrator account, then select Remove > Delete account and data.

4. After the old account is removed, restart your device and sign in with the new account again.

Associate the Microsoft account with the new administrator account (if you were using a local account to sign in):

1. In Settings , select Accounts > Your info .

2. Select Sign in with a Microsoft account instead and enter your account info. You’ll see this link only if you’re using a local account, and you may not see it if your device is on a network.

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